Customer Reviews and Testimonials for Fong & Sullivan Heating and Cooling
At Fong & Sullivan Heating and Cooling, we believe that our customers’ feedback is a testament to the quality of our work and the dedication of our team. Our reviews page is a place where we showcase the experiences of our customers. Whether it’s praise for a job well done or constructive feedback, we are always listening and aiming to improve our services.
Share Your Experience with Us
If you’ve recently had a service completed by our team, we invite you to share your experience. Your input is invaluable to us as it helps us maintain high standards of service and customer satisfaction. Whether your feedback is about an HVAC installation, repair, maintenance, or any other service we provide, we appreciate your time in sharing your thoughts.
I recently hired these guys for some routine HVAC maintenance in Needham, MA. Joe was great, answered all of my questions and gave me some very practical advice on how to save money on maintenance and other HVAC-related costs going forward (even against his own self interest). Their pricing is fair and reasonable (and less than the other HVAC companies we polled). Highly recommend.
These guys are fantastic. Joe Sullivan came out to check our broken central ac the same day we called in the middle of a heatwave and managed to get it back up and running in about an hour. The cost was very reasonable and saved us a fortune compared to having to replace the system. We will be calling again!
After having 2 vendors come out and evaluate mechanical issues with my condenser, both vendors told me I needed to purchase a new condenser and an air handler.
With my final hopes I reached out to Fong and Sullivan heating and cooling and Joe was at my house the next morning on-time as promised and less than 30 minutes he had my condenser back up and running. These guys are the real deal and very customer driven. I am a proud new customer to a very honest and knowledgeable new business. You guys are a blessing!! Nowadays companies are all about the money and you guys bought me time to implement a budget so when it's time to replace my units you will be on call. I will do whatever I can to market for you guys. Through experience it's not easy to come across businesses with integrity. I love what you are doing for the community and I know you will succeed in your customer base expansion. I look forward to your growth and my ongoing services with you guys. THANK YOU SO MUCH!!!
We recently had to replace a 16 year old central AC unit in our home. After seeing a few recommendations for Fong and Sullivan Heating & Cooling we decided to give them a call. Chris and Joe were super responsive. They got out to our place immediately, provided an assessment and gave the best price we received after speaking with multiple contractors.
They were able to complete the job in about 24 hours. They were clean, respectful hardworking young men who are trying to make a name for themselves in the industry. In a time when we hear that there are a lack of young professionals making their way in to the trades, Fong and Sullivan make me feel like the future of the industry is in good hands.
After a disaster of a contractor install, Fong and Sullivan came in and corrected our system and installed a mini split. Our electric bill dropped by hundreds of dollars! Thank you Chris and Joe!
The Power of Customer Feedback
Customer reviews not only guide our practice; they also assist potential clients in making informed decisions about their HVAC needs. Honest and transparent testimonials from people like you can provide peace of mind to others considering our services for their heating and cooling requirements.
How We Utilize Your Feedback
We are committed to continuous improvement, and your reviews are a crucial part of that process. We take each piece of feedback seriously, using it to refine our procedures, enhance our customer service, train our team, and ensure we are always delivering the best possible service. Your reviews have the power to shape the future of Fong & Sullivan Heating and Cooling, and we are grateful for that opportunity.
Thank You for Your Reviews
We want to extend our gratitude to all customers who have taken the time to leave reviews. Your support and candidness are what keep us motivated and focused on providing top-tier HVAC services. If you are considering leaving a review, know that your voice will be heard and appreciated by our entire team.
Please note: To respect privacy and maintain trust, we have chosen not to display actual customer reviews on our website without explicit permission. We encourage you to visit our preferred review platforms or contact us directly for testimonials and customer references related to our HVAC services.
For all your heating and cooling needs, remember that Fong & Sullivan Heating and Cooling is here to offer expert, reliable, and customer-focused service. Thank you for considering us for your HVAC requirements and for contributing your valuable feedback.